Know Your Rights

Everyone should be treated fairly and with respect. It’s important to know your rights and how to access the services you need without discrimination. Whether it's about equal opportunities, nondiscrimination, or understanding how to request an appeal, we are here to help guide you through the process.

Your Civil Rights and Equal Opportunity You have the right to receive services and opportunities without being treated unfairly. We make sure that all individuals, regardless of race, color, national origin, gender, age, disability, or other protected status, are treated equally and fairly.

Nondiscrimination and Accessibility We want everyone to have access to services and programs. We ensure that everyone can access our services and facilities. No one should face barriers based on their identity or needs.

Hearings and Appeals If you don’t agree with a decision about your public assistance benefits, you have the right to ask for a hearing or file an appeal. This includes whether you qualify for the benefit and how much assistance you get. We’re here to explain each step and support you through the process.

Confidentiality and Privacy Your privacy matters to us. We protect your personal information and keep it confidential during the claim or appeal process.

We’re here to make sure you receive fair treatment and the services you deserve. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help.

Civil Rights Plan, State Notices, and Accessibility

Please direct any civil rights complaints or discrimination complaints to  (970) 400-6680 or HS-Appeals@weld.gov. Telecom Relay Service 7-1-1.